Q:  Can I purchase a Weird Al VIP Package over the phone or at the Box Office?

A:  No, Weird Al VIP Packages may only be purchased online on the Tour Page at weirdal.com.

Q:  I’ve seen VIP Packages also being offered for this show by the venue.  Do they have anything to do with you?

A:  No, Weird Al VIP packages may only be purchased at weirdal.com.  VIP Packages available anywhere else do not include any of the items offered in our packages.

Q: Am I able to purchase a VIP Package even though I don’t have a ticket to the show?

A:  No, you must have a ticket to the show to attend a VIP event.  You will be asked to present your ticket at VIP Check-In.

Q:  Does the VIP Package have a minimum age?

A:  Most shows are open to guests of all ages; however, the age policy may vary with each venue.  If you have a show ticket, you can purchase and attend the VIP event! 

Q:  Is my VIP Package refundable?

A:  No, like most show tickets, VIP Packages are non-refundable.

Q:  Am I able to purchase a VIP Package as a gift, or transfer my package to someone else?

A:  Yes, provided the new guest who is the recipient of the gift or transfer has a ticket to that night’s show.  You will need to furnish them with:

• A photocopy of your photo ID
• A note from you authorizing the new guest to attend the VIP event in your place.

They can present these at VIP Check-In either in digital or paper form.  Please include your cell number on the note in case we need to contact you.  Note that the email we send out with VIP Check-In Info is sent to actual purchasers only, so you will need to forward your informational email to your guest.

Q:  When and where do I check in as a VIP Guest?

A:  While the exact time and location may vary with every show, VIP Check-In generally starts 

60 minutes before doors open to the public; 2 hours before doors for guests who have purchased packages with the Backstage Tour included.  Doors usually open 60 minutes before the show starts. Check-in ends 30 minutes after the show starts.  Check-In is usually located just outside the front venue doors.  The exact time and location for VIP Check-In and full details for your show and will be outlined in the information email you will receive from us 5 to 7 days prior to your show.

Q:  What time is the Pre-Show Private Backstage Tour?

A:  The Private Backstage Tour begins approx. 90 minutes before the venue doors open to ticket holders.  

Q:  What happens at the Pre-Show Private Backstage Tour?

A:  A member of our tour team will guide you through the backstage area, explaining everything that goes into getting this massive and complicated show up and running in a different city every night.  From there you will walk onto the stage, which will be completely set up and ready for the night’s performance.  While there you will get a peek behind the curtain at the quick-change area behind the stage where Al and the band change costumes during the show’s video breaks, which is also show-ready with the show’s costumes on display. To cap off the private tour you will have one individual or group professional photo taken on stage. You are welcome to take photos or selfies of your own while the pro photos are being taken.

Q:  If I’m unable to make it to VIP Check-In during check-in hours, will I still be able to attend the after-show Meet & Greet and collect my merchandise?

A:  Yes, the VIP details email that you will be sent approximately one week prior to your show will have full instructions in case you or anyone in your VIP group arrive late.  Please note that if you are not able to make it at all we cannot guarantee the merchandise will be mailed to you.

Q:  Is VIP parking included in my package?

A:  No, parking is not included.

Q:  Can I have a personal item autographed at the Meet & Greet instead of the tour poster?

A:  Yes, you may have a personal item signed in place of the poster, but not as an additional autograph.  Each VIP Package includes one autograph only.  If you choose to have a personal item autographed in place of the poster, you will still receive your poster, unsigned.

Q: If anyone from my group attending the show has not purchased a VIP Package, can they still accompany me or the rest of my VIP group into the Post-Show Meet & Greet area to wait for us?

A: No, only those who have purchased VIP Packages have access to the Meet & Greet area.

Q: What time does the Post-Show Meet & Greet begin?

A: The Post-Show Meet & Greet generally begins 15-20 minutes after the show.  Further details will be in your confirmation email 1 week prior to the show.

Q: Can I have a group photo taken in addition to my single photo with Al?

A: Yes, you may request one additional complimentary photo with your group of two or more people.

Q: WHAT IF I ONLY WISH TO PURCHASE A VIP PACKAGE FOR MY CHILD AND NOT FOR MYSELF?

A: You do not need to purchase an additional VIP Package for yourself if you only wish to have your child attend. However, children 13 or under must be accompanied by an adult into the Meet & Greet area. You may escort your child into the VIP Experience without purchasing an additional VIP Package.

Q:  I have an accessible seating ticket for my show. Is there accessibility for the VIP Program?

A:  Yes!  The VIP Program is fully accessible.  After your purchase, we kindly ask that you please contact us at VIP@weirdal.com to let us know your accessibility needs so we can ensure that you have a smooth and safe time during the VIP Experience.

Weird Al VIP contact info: vip@weirdal.com / 323-427-3872